Shipping policy

Thank you for shopping with BRIGHTÉ STUDIO LTD.

Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

United Kingdom

• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days

International Shipping

International delivery times vary by destination and typically take 5–10 business days.

Customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Incorrect Address

Please ensure your shipping address is correct before placing your order. BRIGHTÉ is not responsible for delays or additional costs caused by incorrect or incomplete addresses.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email:brightestudioltd@gmail.com